These products are our C2C branded stocked items held at our Port Macquarie warehouse. We will ship in 1 day for undecorated items and up to 3 days for decorated items, then shipping time can vary depending on where you want to ship to and which shipping method you choose. Generally post takes 1-2 days transit time to Sydney, Melbourne or Brisbane metro. Add more transit days to other areas, because they go to metro cities first to be redistributed to outer areas.

Yes absolutely. Our preset designs are just examples which can be fully changed. You can add your own text and choose the font, style and colours, upload your own logos and images.

Yes, but you must choose one of our preset Templates containing Names & Numbers. You must completely finish your design, and we recommend saving your finished design, then click the Cart button. A popup window will appear with fields where you can enter individual names, numbers and quantities by adding more rows. Your order will be ready for checkout once you add to cart, so make sure your design is fully complete and your names and numbers are all correct before proceeding to the next step.

Yes. Just save your design, start a new product and select My Saved Designs. Select your saved design, then it will be added to the new product.

There are many things that can affect the colours used in your design compared with the physical product received. Our standard colours have set Hex, PMS and CMYK colour matching to help overcome colour discrepancies, but may still have some variation. It is a good idea to pay attention to the colour codes chosen, especially if you need specific colours. Here are some common perspectives on colour variations: 1. Every device screen manufacturer will have variations in the colour output, so screen colours will be different even when the same colours are displayed, and they are all correct according to the colour of the real physical product. 2. Different brightness and other device settings will be different on each person's screen and therefore look different to each person even if the same colours are displayed, and all are still correct according to the real physical product. 3. Manufacturing colour mixing in each batch will have some variance, just like different paint batches and is still correct on the real physical product.